Archive for January, 2010

Check Out the 2010 Vancouver Olympics Online

The 2010 Winter Olympics will be held in Vancouver beginning on February 12, 2010 and NBC will be covering the games. With so many events occurring at the same time it is impossible to air all of them, even on multiple channels, so NBC will be providing  content online. Powered by Microsoft’s Silverlight technology, the video player will present video in stunning high-definition quality and offer DVR-style controls allowing users to pause and rewind live Olympic video with enhanced navigation and more.

NBCOlympics.com will provide more than 400 hours of live event competition. The site will also offer more than 1,000 hours of on-demand access to full-event replays from broadcast and host-feed coverage of all 15 sports on the Winter Games program.  It will also include extensive highlights such as event recaps, best-of montages, commentator analysis, and athlete-specific clips.

Much of the online content will require a user to authenticate with NBC to show that they have a supporting TV service with a cable or satellite provider. The requirements  for viewing the authenticated content online is that you must have CNBC and MSNBC as part of your television subscription. The good news is that all WOW! Cable packages, except the Limited Basic package, include these channels so almost all WOW! Cable customers can view the NBC online content.

WOW! Cable customers can register online at NBCOlympics.com now through February 28, 2010. Simply choose WOW! from the drop down menu on the video registration page. The registration  is a one-time process and as a registered user, you will have access to more than 1,000 hours of content. Once registered, you can simply log in with your WOW! user name and password to view the content.  Also look for more Olympic content on your WOW! Customer Homepage in the Olympics section.

Enjoy the games!

Who is WOW! ?

WOW! (Originally WideOpenWest) was founded in 1999 as an overbuilder (A company that builds new infrastructure into areas where an operating cable system exist) in the Denver area. When construction was complete, in 2001, the idea was to provide the Denver area with cable and Internet service, competing with the larger cable companies. After a short run in the Colorado market, the opportunity arose to purchase a network in the Midwest, by the name of Americast cable. Basically overnight, the company grew from a few thousand to over 310,000 subscribers. WOW! now provides service exclusively to the Midwest and no longer provides service to the Colorado area.

 With the support of our loyal customer base and excellent leadership staff, WOW! has become the 12th largest cable, Internet and phone provider and recipient of numerous awards for categories such as: Customer Service and Performance and Reliability.

http://www.jdpower.com/telecom/ratings/high-speed-internet-service-provider-ratings/north-central

http://www.jdpower.com/telecom/ratings/telephone-service-provider-ratings/north-central

MPEG-4

Last week we discussed some broad differences between digital and analog video technologies, mostly to set the stage for discussion around video codec technology.  While this is mostly “industry” stuff, increasingly it is becoming important to enthusiasts, particularly those involved in video and audio production as hobbyists or semi-pros.

As digital video has evolved, various means have been deployed to compress the digital signals to take even less spectrum, whether RF bandwidth, IP capacity, or “file storage” size on a hard drive.  Enter the “Motion Picture Experts Group”–mpeg for short–which have defined industry standards for digital audio and digital video compression for nearly 20 years.

Most digital video out there right now is mpeg-2–an older compression standard that paved the way for wide deployment of digital content.  This standard is pervasive in most cable systems and video on demand systems deployed in the world today.  While there are many digital encoding/decoding systems available, mpeg-2 has the advantage of being a “standards-based” (as opposed to proprietary) codec that has broad industry support.

Enter mpeg-4.  In the early part of this past decade, digital technology had evolved to the point that additional features were contemplated, including interactive applications, video on demand (and all its various flavors), digital rights management, and so forth.  Many companies were involved with the definition of the new digital codec, most notably Apple with its Quicktime implementations on its product line.  Because mpeg-4 part 14 specifically addressed streaming video standards, this codec has been embraced heavily by the computer industry generally.

The purpose of any digital codec standard, whether proprietary or standards based, is to allow the best possible video and audio (and all the attendant feature sets) in the smallest possible bandwidth (either RF or “file size”).  This is particularly important with HD video because of the huge amount of digital information required to produce an HD picture.  Mpeg-4 (and its H.264 subset) does this in spades, allowing beautiful HD video with file sizes that used to be associated with digital audio only just a few years ago.  Video hobbyists can now produce studio quality video on their personal computers with relatively inexpensive hardware and software systems.

As video and audio content becomes increasingly oriented toward internet streaming, local storage (as files on home video servers, ipods, etc.), and amateur and semi-pro production, mpeg-4 will continue to be the standard of choice for this type of media.  It enables stunning video and audio, small file sizes, less transmission bandwidth (over cable or OTA), new interactive feature sets, and is standards based, allowing deployment on many platforms and in many situations.  It is disruptive, elegant, and enabling–a winning combination.  I expect it to be the digital standard of choice for many years.

WOW! has embraced mpeg-4 and its variants as the standard of the future, taking advantage of the rich feature set and bandwidth “economy” this standard provides.  This will translate into more efficient use of our plant, allowing additional services and choices for our valued customers.

Music My Way

Rarely do I listen to the radio anymore because there are too many commercials.  Most of the time you will find me jamming out to my iPod when I am in the car.  And, as much as I love my iPod, I am not the biggest fan of the iTunes store because I think purchasing a single song has become a little expensive and even to the purchase an album is even more expensive then what I can find at my local Best Buy or Target.  Who wants to buy an entire CD for maybe a song or two that you know but are unsure of how the rest of the songs sound?  Well, those of us who love our music can stop suffering.  Over the weekend I discovered this very cool premium service that we offer, it’s called WOW! Music

Why is it better than iTunes?  For starters, it’s only $8.99 a month with access to over 2 million songs that you can listen to in their entirety.  I am not a fan of the 30 second preview because there have been times where I have bought the song only to discover that the sound clip was better than the entire song.  Also, if you are thinking of plunking down $10 to buy the album, you can listen to it before you do.  How cool is that!  The only downside to WOW! Music is that you can’t transfer your purchased songs to an iPod.  Other MP3 players can though which is nice.  Even if I do purchase the songs, I can still burn them to a CD.

I decided to give it a shot especially with the Grammy’s coming up this Sunday, January 31st.  I created a playlist for each of the Album of the Year nominees which are: Beyonce, Lady Gaga, Taylor Swift, Dave Matthews Band and Black Eyed Peas.  After listening to all the albums, I think it is going to be between Beyonce and Taylor Swift even though I love DMB and BEP albums, those two ladies are fierce.  Plus, it helped me make a couple decisions on some of their albums which I have been contemplating buying for quite some time. 

Now that I discovered music my way, I don’t think I can go back to the old way of buying music.

Don’t Panic, Your New HDTV is not Broken

So, you’ve just unloaded, unpacked, and set up that brand new High Definition TV you think you got a “killer of deal” on.  It’s all set up, you’ve connected the cables, you’ve powered it up, and the picture looks beautiful but there’s no sound.  Your mind immediately goes to that “killer deal” you got and you panic just a bit, thinking maybe the HD TV wasn’t such a good deal after all.   Not to worry.  We’ve seen this a hundred times over the last couple of months.   “Tis the Season” for new TVs as the saying goes. 

This may be the first time you’ve encountered and handled an HDMI cable.  If you’re like me, you’re wondering what exactly is an HDMI cable?   HDMI stands for High-Definition Mulitmedia Interface.  Without getting technical (I’ll leave that to our Technology Editor, Steve Stanfill), the HDMI cable is specially designed to carry and deliver the sharpest, richest, picture possible.  It’s also designed to carry digital channels for high quality sound.  An extra cord for audio is not needed.  If the audio is not working and the HDMI cable is properly connected, it’s likely the problem is that the General Settings on the WOW! HD Receiver needs to be programmed.

Here’s the basic steps for programming the Audio:

  • On the remote control, press the “Settings”  button twice.
  • At the “General Settings” menu, press the  Up or Down Arrow buttons to move through the list of preferences.
  • Find and press  “Audio Digital Out”
  • Highlight and select “HDMI” or “Dolby Digital” for Surround Sound or Dolby system.
  • When the setting information is correct, press the yellow  “A” button on the remote control.
  • Press “EXIT” to return to watching TV.

If you’re still having trouble, our customer service reps are trained to help program all of our receivers, including HD receivers, so please don’t hesitate to call us a 1-866-496-9669.  And, congratulations on the new TV!