The WOW! Buzz

Bill Wright has been part of the WOW! team for over nine years now, and is one of the few folks I know who has visited more countries then he has visited U.S. states!  Go figure.  Here’s more to know about Bill:

Q: What’s your nickname?
I do get called quite a few different names, but none I would call a nickname
Q: What is your favorite word? Epiphany -  I just  like the way it rolls off my tongue
Q: What is your least favorite word?
Can’t  – It is such a negative word
Q: What sound or noise do you love? The sound of waves crashing on the shore. So relaxing.
Q: What sound or noise do you hate? Dogs barking in the middle of the night. Don’t they know I am trying to sleep
Q: If you could have dinner with any historical figure, who would it be and why? Abraham Lincoln -  Apparently I am related to him in some way, shape or form.  That would be kind of fun to spend time with some OLD relatives.
Q: What profession other than your own would you like to attempt?   Why? Department of Social Services -  I have always wanted to help people in need. I guess that is why I like my job so much.
Q: What profession would you not like to do? Why? Politician -  Do I really need to say more?
Q: How long have you been working at WOW!? 9 ½ years. When I started, WOW! didn’t have any customers
Q:  What’s one of your favorite things about working at WOW!? The feeling that I am part of a family. Everyone here have been so wonderful to work with.
Q: If you could live anywhere, where would you live?  Why?
I could live anywhere as long as I am surrounded by family and /or friends
Q: What is your favorite part about your WOW! Buzz category?
Finding out how the other departments contribute to the WOW! experience.
Q: What is the one word you think of when you describe working here at WOW! “Family”
Q:  Tell me about one of your favorite WOW! Moments:
While speaking to a customer, regarding an issue they had at their home; I was able to have a support person on instant messenger. The customer was demanding to have a technician at the home immediately. Before the customer was able to hang up the phone, there was a knock at the door and a technician was standing there. The customer was very impressed!!

That’s a great WOW! Moment, Bill.  Thanks for sharing that with us.  Tomorrow, we’ll close out our series with Barbara Kubereit, our Education Editor.