Comments on: A One Stop Shop For Your Winter Olympic Viewing http://thewowbuzz.com/blog/entertainment/winterolympics Wed, 01 Feb 2012 04:09:50 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Libby Pawlick http://thewowbuzz.com/blog/entertainment/winterolympics/comment-page-1#comment-65 Libby Pawlick Tue, 16 Feb 2010 14:53:36 +0000 http://www.thewowbuzz.com/?p=1070#comment-65 Thanks so much for your comment. Regarding the Olympic content, the authentication rules are provided by NBC. It is the same across the board regardless of who the provider is. The content available is really a video content service. It is not an Internet related service because some of the content includes coverage that is not broadcast on the various NBC channels. Unfortunately, WOW! does not have any control over the viewing of the content. Your only option to view the exclusive content would be to sign up for cable service with one of the providers. Thanks so much for your comment. Regarding the Olympic content, the authentication rules are provided by NBC. It is the same across the board regardless of who the provider is. The content available is really a video content service. It is not an Internet related service because some of the content includes coverage that is not broadcast on the various NBC channels.

Unfortunately, WOW! does not have any control over the viewing of the content. Your only option to view the exclusive content would be to sign up for cable service with one of the providers.

]]> By: jsmckenzie http://thewowbuzz.com/blog/entertainment/winterolympics/comment-page-1#comment-63 jsmckenzie Mon, 15 Feb 2010 20:45:28 +0000 http://www.thewowbuzz.com/?p=1070#comment-63 As a high-speed internet customer, I was disappointed to be shut out of watching the Olympics on the web. I previously canceled my cable TV service b/c I was able to see most of what I wanted online. I am a long-time customer who has stayed with WOW because of your excellent customer service. From an NBC/WOW! business perspective, this makes perfect sense. I am not paying for access to NBC or MSNBC, so NBC has no interest/obligation to provide access to internet content. From a WOW! customer service/satisfaction perspective, it makes less sense -- I am a WOW customer, pay my monthly fee, yet am denied access to an internet-related service. Also, realistically, if I had cable TV, I would not have much of a reason to watch internet content (other than as a backup as you describe, which is a nice feature), since I would simply watch the Olympics on TV. Aside from signing up for cable for a month and paying the install/cancel fees, do I have any other options of seeing the Olympics through Wide Open West? As a high-speed internet customer, I was disappointed to be shut out of watching the Olympics on the web. I previously canceled my cable TV service b/c I was able to see most of what I wanted online. I am a long-time customer who has stayed with WOW because of your excellent customer service.

From an NBC/WOW! business perspective, this makes perfect sense. I am not paying for access to NBC or MSNBC, so NBC has no interest/obligation to provide access to internet content.

From a WOW! customer service/satisfaction perspective, it makes less sense — I am a WOW customer, pay my monthly fee, yet am denied access to an internet-related service. Also, realistically, if I had cable TV, I would not have much of a reason to watch internet content (other than as a backup as you describe, which is a nice feature), since I would simply watch the Olympics on TV.

Aside from signing up for cable for a month and paying the install/cancel fees, do I have any other options of seeing the Olympics through Wide Open West?

]]>