Stop for a moment and think about the mindset of an individual who is having “fun” while working. This person is probably smiling, might have a light-hearted tone to their voice, and is probably laughing, at least occasionally. Laughing itself is considered a mechanism to create emotional balance. Laughter has been linked to healthy functioning blood vessels, reducing stress hormones, and releasing endorphins that can actually impact physical pain. It stands to reason that an employee who enjoys working, and even has fun at work, will translate this into a positive interaction for the customer. At WOW!, we believe that ... » Read more
WOW! Business Solutions – Business to Business Communication Services
Many people, when they hear the name WOW!, think of our award winning residential Internet, Cable and Phone service that has been widely recognized by JD Power and Associates, Consumer Reports and others. What they may not know is that WOW! Business Solutions, our division that specializes in “business to business” communication services, is building quite a reputation of its own. WOW Business Solutions provides telephone, high speed Internet and cable TV solutions to small, medium, large and Enterprise businesses and is the fastest growing part of our company. Why are business customers rapidly choosing WOW! as their provider of choice? ... » Read more
Farewell Mr. Jobs
It's been a bit over two weeks since my last post, and a lot has happened in the industry. We saw the passing of the iconic CEO of Apple Computer, Mr. Steve Jobs. Some would say that key executives come and go in and out of the limelight, and while that's true, few would argue that Steve was simply a "key executive". My impression of him was that he was a complex man, with significant strengths and weaknesses like the rest of us. Without a doubt, though he was passionate about the company that he created, and passionate about the customer ... » Read more
Transition from Analog to Digital Video
For the better part of this year you’ve heard from our Technology Editor and VP of Engineering, Steve Stanfill, regarding our work to transition from analog to digital video in all of our markets. I’m happy to report the work has concluded and our cable channels are all being delivered digitally. And the much more exciting news, because of this work we have also added between 30 and 40 new HD channels in each region this year. That means we now have over 90 HD channels, and hundreds of hours in HD OnDemand available for your HD viewing enjoyment. The ... » Read more
HBO GO Comes to WOW!
Many customers have requested HBO GO and happily we were able to recently launch the service. So now customers who subscribe to HBO are able to access a wide variety of HBO content, with over 1400 shows including HBO originals, hit movies, sports and comedy and more – on your computer, iPad, iPod or Android smart phone. It is a really cool product and the user interface they developed is slick and easy to use. If you love HBO’s original series, then you’re in for a real treat because it looks like just about all of them are available for viewing. ... » Read more
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