Posts Tagged ‘TV’

The Best Part of the Super Bowl…The Commercials

Update – I had to repost this article again because if my football team isn’t in the Super Bowl, I am really watching to see the newest commercials.  It’s interesting this year as I came across a post talking about how this year’s Super Bowl is going to be dominated with automobile commercials from cars to tires and car services which is interesting in light of the current economy.  In addition, the author states that it will also be heavily movie focused as well.  It will be interesting to see what happens.  As for who I am rooting for, as a huge Chicago Bears fan (extremely disappointed in our QB, but that’s another conversation), I want Big Ben and the Steelers to bring down the Packers.

In one week millions of viewers will be glued to their televisions for an event that can almost be considered a national holiday.  The Super Bowl is like Thanksgiving but in February.  Friends and families get together for a day that is filled with food and watching the game.  If you aren’t watching the game, you are probably tuned in to watch a new batch of  commercials.  Advertisers are banking on this especially with the average cost of a 30 second commercial this year in the range of $2.5 million.  This is probably the one day out of the entire year were they know you aren’t recording the game to watch later.  I personally like watching the commercials than I do the half-time show especially these  last couple of years.

Here are some of my all-time favorite commercials:

  • McDonald\’s Showdown: Bird vs. Jordan
    • I’m biased because I grew up in Chicago during the Jordan era.  I love this commercial not only because it had two of the biggest stars in the NBA at that time but it put an interesting twist on my favorite playground game of HORSE.
  • Budweiser Frogs
    • How could you not love these adorable frogs?  It was different at the time and created a buzz.
  • Pepsi Kid In Bottle
    • Even though I am not a fan of Pepsi, this is a very cute commercial.  The kid is drinking his Pepsi and trying to get the last drop that he ends up getting sucked into the Pepsi bottle.  Love at the end of the commercial when his sister says, “Mom, he did it again!”
  • Blockbuster\’s Carl and Ray
    • I am a sucker for commercials with cute animals.  Blockbuster used these two pets, Carl and Ray, who were excited about movies since the Blockbuster was across the street (of course).  Loved the Flashdance sequence.

What are some of your favorite Super Bowl commercials?

WOW! Channel Requests

I’ve written in the past about how we love feedback and love hearing what you think about the customer service experience you’ve had with our company. Did you know that we also love to hear from you about the channels you’d like to receive?  Yes! We have a place where you can give us feedback about channels you’d like WOW! to offer.  Click here to link to the online form to give us this feedback.  We regularly receive numerous requests for adding specific channels and we do take this into consideration when making programming decisions.  And although it doesn’t necessarily mean we’ll add it to our lineup, we will use your feedback to prioritize which networks we think would best meet the needs of our customer base. So, if there’s a channel or network you’re really wishing for, please let us know what it is.  Sometimes wishes do come true!

Glee Needs To Do More All Star Episodes

I’ll be the first to admit that I loved the Madonna episode.  Who didn’t love Sue Sylvester’s tribute to Madonna through her Vogue music video?  Then came Lady Gaga, which I wasn’t gaga over but it still was a really good episode. When I first heard that they were pulling out Britney Spears as part of the second season, I was a little skeptical and not because I dislike Britney.  I actually love her music.  I just thought it was going to be somewhat cliche, but it ended up being a really good episode.  I loved how they used the fantasy sequences to have Britney make her cameos, but the cast did her proud.  That started me thinking on who else could the cast dedicate an entire episode to their music.

Here’s who I think the Glee Club needs to represent:

  • Mariah Carey
  • Beyonce
  • Prince
  • Whitney Houston (here songs would be great for a prom themed episode)
  • Motown (think Diana Ross, Smokey Robinson, Stevie Wonder)

Who would you like to see the show spotlight?

Pay-Per View and On Demand Surprise Charges

Ordering Pay-per-View events and On Demand movies is so easy to do over the remote control that anyone can do it.  It’s a great convenience.  But, it’s not uncommon to receive calls from customers to report that they’ve been billed for pay-per-view or on demand movies they didn’t order.  In reality, billing errors like this are very rare.  Before equipment leaves the warehouse to be installed in a customer’s home, it’s been refreshed so there’s no possibility that orders from a previous customer somehow remained in the receiver’s memory only to land on the next customer’s bill.  And, all receivers have unique serial numbers that are tied specifically to one customer’s account so this link ensures the right customer is getting billed.  It’s a very sophisticated accounting and billing process which is why there’s practically no room for error.  

So, it’ not surprising, after much thoughtful discussion with a ccr,  a customer comes to the realization that even though he or she did not order the movies or event, someone in the household did.  The good news is that there’s lots of things you can do avoid the surprise of purchases on your bill that you did not approve such as parental controls, special pins, or changing your ordering limits.   If you’d like to learn more, just call us at 1-866-496-9669 to consult with one of our representatives who can explain all the options available to you. With multiple options, you’ll be able to pick one that leaves you with the level of ordering convenience you want while keeping others from ordering without your approval.

American Idol Hometown Visit – Lee DeWyze

Lee DeWyze Hometown VisitOn Friday, May 14th, I had the opportunity to be a part of Lee DeWyze’s Hometown Visit which took place at the lovely Arlington Park in Arlington Heights, Illinois.  My friend scored tickets in the special Lee section which was on the side of the stage where he would be singing and talking.  There were over 40,000 people in attendance.  It was crazy to see all those people who were wearing Lee t-shirts, holding up signs that they made and hoping to get a glimpse of him. 

We arrived at the park around 4 p.m. and he didn’t come out until 6:45 p.m.  They paraded him through the crowd surrounded by a ton of security with a bagpiper leading the way.  After he finally made his way to the stage, there was probably a good 25 minutes of talking from the Mayor of Arlington Heights and Mount Prospect as well as the Superintendent of the schools that Lee attended.  They presented him with the standard key to the city and proclamation, he went on to express how much this meant to him.  He is a very emotional guy. 

Once the pomp and cirmcumstance was all done, he told the crowd that he was going to play three songs.  Well, to the crowd’s surprise he ended up playing over 10 songs.  It was like a mini-concert which was pretty cool.  Although, the camera guy was constantly in his face which took away from it a little bit. 

Overall, it was a pretty cool experience.  Who knows, maybe I’ll see myself in the crowd when they show the footage tomorrow night on American Idol.